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Mission
Provide hospital care to our customers and users with the highest quality standards in integrated medical care, trying to always exceed their expectations while fostering the development of an excellent organizational culture.
PO-DIG-002/REV.01/26-NOV-2009
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Vision
Establish ourselves as a leading medical institution worldwide, promoting advances in medicine, technology and research, ensuring the Quality of Care for our patients. Establish ourselves as the largest hospital chain in the north and one of the largest in the country. Promote our institutional values to support the community.
PO-DIG-001/REV.03/04-ENE-2011
Values
| • Integrity |
• Warmth |
| • Teamwork |
• Readiness for change |
| • Quality |
• Creativity and Innovation |
| • Personnel Development |
• Understanding |
PO-DIG-003/REV.03/26-NOV-2011
Quality Policy
OCA Hospital offers timely and professional medical care with cutting edge technology in an atmosphere of warmth and teamwork, creating a safe and comfortable environment to become more and more efficient in our quality management system and so satisfy our patients’ and users’ needs.
PO-DIG-004/REV.01/26-NOV-2011